Shipping policy

Shipping Policy

Last updated: 01/02/26

Thank you for shopping at GoodwillMart. We are committed to delivering your order quickly and safely. Please review our shipping policy below for details about processing, delivery times, and shipping costs.

Order Processing Time

All orders are processed within 1–2 business days after payment is confirmed.

Orders are processed on business days only (Monday–Friday, excluding holidays).

Please note:

  • Orders placed after business hours may be processed the next business day.

  • During peak seasons or promotional periods, processing times may be slightly longer.

Once your order is processed and shipped, you will receive a confirmation email with tracking details.

Shipping Methods

We partner with reliable courier services to ensure safe delivery of your orders.

Available shipping options may include:

  • Standard Shipping

  • Express Shipping (if available)

The shipping method available will be shown during checkout.

Delivery Timeframes

Estimated delivery times depend on your location.

Typical delivery times:

  • Metro Cities: 3–5 Business Days

  • Rest of India: 5–9 Business Days

Please note that these are estimated delivery times and may vary due to factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order details.

Typical shipping charges:

  • Standard Shipping: [SHIPPING COST]

  • Free Shipping: Available on orders above [ORDER VALUE IF APPLICABLE]

The final shipping cost will always be displayed before you complete your purchase.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email.

You can use this tracking number to monitor your shipment through the courier's tracking page.

If you do not receive tracking information within [1-2 BUSINESS DAYS], please contact us at goodwillmartshop@gmail.com.

Delivery Issues or Delays

While we strive to ensure timely delivery, delays may occasionally occur due to:

  • Weather conditions

  • Courier service delays

  • High shipping volumes

  • Incorrect shipping information

If your order is significantly delayed or appears lost, please contact us at goodwillmartshop@gmail.com, and we will assist you in resolving the issue.

Incorrect Address

Please ensure that your shipping address is correct when placing your order.

GoodwillMart is not responsible for orders delivered to incorrectly provided addresses. Additional shipping charges may apply for reshipment if an order is returned due to incorrect address details.

International Shipping

We currently DO NOT offer international shipping.

If international shipping is available:

  • Delivery times may vary depending on the destination country.

  • Additional customs duties, taxes, or import fees may apply and are the responsibility of the customer.

Contact Us

If you have any questions about your order or shipping, please contact us:

Email: goodwillmartshop@gmail.com
Store Name: Goodwillmart

✅ Tip: Most new e-commerce stores use:

 

  • Delivery Time: 5–10 business days

  • Free shipping threshold: ₹999 or ₹1499

This helps build customer trust and higher conversions.